This is the neck massager that provides penetrating, deep tissue or soothing, light pressure massage. Unlike typical neck massagers that only provide vibration, this model uses two rollers that rotate in two directions to simulate the kneading of the human hand for focused, deep pressure that releases trigger points around the cervical vertebrae or for gentle pressure similar to Swedish massage. Ideal for providing relief from muscle pain and strain brought on by everyday activities like driving, flying, or office work, the massager is made from comfortable foam, sculpted to fit comfortably around the neck. Two pull handles allow you to compress the massager against specific areas of your neck and shoulders. Massage style and intensity is managed using the attached hand-held controller. Plugs into AC or a car's DC power with included adapters. 12" L x 12" W x 7" D. (4 1/4 lbs.)
The Deep Or Light Pressure Neck Massager comes with The Hammacher Schlemmer Lifetime Guarantee at no additional charge. If this product ever disappoints you, for any reason, you may return your Hammacher Schlemmer purchase for exchange, credit, or refund.Should you have any questions, we are available 24 hours a day, seven days a week. Please call 1-800-321-1484 to speak with a product specialist or email us at firstname.lastname@example.org to receive a response within one hour.
Shipping charges noted in parentheses apply in addition to our standard shipping & service.
We're sorry, but gift wrap is not available. Please call 1-800-395-7006 for Premium or Express delivery rates.
Oversized items scheduled for expedited delivery (Premium or Express) may incur additional shipping and services charges because of their unusual size. Please call 1-800-321-1484 for an estimate of S&S charges. International callers, please call 1-513-860-3397.
We're sorry, but gift wrap is not available for oversized items.
Shipped via truck and may require customer assistance upon delivery. You will be contacted to make an appointment for delivery.
We're sorry, but gift wrap and gift cards are not available.
GST still applies and will be charged upon processing. For complete shipping & service charges please call Customer Service at 1-800-321-1484.
May we recommend:
(based on 16 reviews)
of respondents would recommend this to a friend.
Reviewed by 16 customers
Displaying reviews 1-10
Back to top
Previous Page | Next Page »
(5 of 5 customers found this review helpful)
I would not buy this product again
from Boston, MA
The product is much bulkier than depicted in the picture. It does not rest on the neck - it must be held on. Also, one of the plastic snaps broke within 30 seconds of taking this product out of the box. The massage does feel good but, in general, the product is not what I expected.
Bottom Line No, I would not recommend this to a friend
Hammacher Schlemmer Response: Since 1848, generations of customers have trusted Hammacher Schlemmer to offer the highest quality products with service second to none. This unwavering commitment to your complete satisfaction is the cornerstone of our company philosophy and, we believe, a key to our longevity. So when we learn that one of our products has disappointed you—for any reason—we take it very seriously. If a product ever fails to meet your high standards, please do not hesitate to return it under our Lifetime Guarantee. Our customer service team is available 24 hours a day at 1-800-321-1484 to assist you.
Was this review helpful? Yes / No
- flag this review
Share this Review
hits the spot
from Calgary Alberta Canada
Although it takes a bit to get the proper position on your neck and in a comfortable sitting/lying position, once there, it feels like a real massage. Totally focused on the neck only, you can get it to dig in as deep as you like. Setting it to rotate in both directions is a big plus. Extremely relaxing and has relieved tension headaches.
Bottom Line Yes, I would recommend this to a friend
(4 of 4 customers found this review helpful)
Much to Bulky & Cumbersome
from New Jersey
It's a good device but needs to be made lighter and more flexible for woman as this was a mother's day gift for my significant other. She has since using it for about a week, returned it for a refund.
Hammacher Schlemmer Response: While we regret that this product didn't delight you, we are gratified that you took advantage of our unconditional Lifetime Guarantee. Although our goal is your complete satisfaction with every product, we understand you may encounter the rare occasion when an item doesn't meet your expectations. That is why we make it easy to return an item—simply call our customer service team at 1-800-321-1484 any time day or night.
(3 of 3 customers found this review helpful)
FOR THE NECK ONLY
from Hudson, FL
The Massager provides an excellent neck massage but provides no relief to the lower neck and shoulders. It has a lot of functions and is easy to use but did not function as required for me.
Watch your hair!!
from Boston, Ma
This is an awesome deep tissue massager! Just make sure NO hair is down near the nape of your neck, and pull hair up and then frequently brush hair upwards to prevent it from getting caught. While it doesn't catch IN the apparatus, it rubs the hair into circles and knots it terribly. the first time i used it i had to put a TON of argan oil in my hair overnight before I could unknot my hair!! I thought I was going to have to shave the back of my head! So, pun intended, heads up long haired users!!
(3 of 4 customers found this review helpful)
from Morris, IL
Slows down to a grind when you lay back on it.
(2 of 2 customers found this review helpful)
The Vote is still out
from Hudson, WI
It was a gift for my spouse. She used it twice now Liked the kneading action in the neck to relieve tension
(2 of 3 customers found this review helpful)
By Applesauce Mom
from Las Vegas, NV
This product is uncomfortable to wear and the pressure is painful. It also sits in an awkward position on the shoulders. If you tilt your head backwards to relax, it grinds to a halt.
Nice Concept, Needs more Powerful Motor
from Chicagoland, IL
The neck massager gives a pretty good massage, but the motor seems to strain and bog down when you want it to give a deeper massage.
Not for me.
from Alexandria, VA
The quality of the massager was great. I have a short neck so the rollers were too high and missed my neck.
COPYRIGHT © 2014 HAMMACHER SCHLEMMER & COMPANY, INC. ALL RIGHTS RESERVED. W102HAMMACHER SCHLEMMER • 147 E. 57th ST • NEW YORK, NY • 10022 • 1-800-321-1484