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Thank you for shopping at Hammacher Schlemmer. We fully recognize our responsibility to protect
your customer information and its confidential nature. We have done our best to ensure the privacy
and security of your transactions with us. Your credit card number and other personal data will
be treated with the highest standards of safety, security features, and confidentiality.
Secure Shopping
Protecting your order information is a priority. We utilize SSL (Secure Sockets Layer) to ensure
safe, secure transactions. With SSL, information sent via the Internet is encrypted, and can be
trusted to arrive privately and unaltered. We believe this element provides the most effective
way to ensure that your order information is protected while offering a very secure shopping
environment.
Please note that email is not encrypted and is not considered a secure means of transmitting
credit card numbers. We do not transfer credit card numbers via email, and ask that in any
email correspondence with us you refrain from doing so as well. If you have any concerns
about ordering electronically, please call 1-800-321-1484 to place your order over the phone.
Your Privacy Online
We are committed to ensuring your privacy when you shop online with Hammacher Schlemmer.
In an effort to improve the online shopping experience at hammacher.com, we do gather
information about our visitors' shopping behavior, but we maintain sole ownership over
this information and do not share, sell or rent our findings to third parties, except in
the few cases described below.
Hammacher Schlemmer contracts with Coremetrics, a service partner, for data collection, storage,
and reporting services that help us improve your shopping experience. When you visit our web site,
Coremetrics uses cookies (explained in more detail below) to collect, on our behalf, information
about your navigational path through hammacher.com. If you choose to provide your first name and
email address, this information is also collected. Coremetrics is contractually restricted from
using your information in any way, other than to help us make our site more useful to our
visitors. For more information, including how to opt out of the collection process, please
click here: http://www.coremetrics.com/info_eluminate2.html.
"Cookies" are small bits of information that your Web browser stores on your computer's hard
drive. In order to purchase products from the Hammacher Schlemmer web site, your Web browser
must be enabled to accept cookies. We also use cookies to give credit to those web sites that
direct traffic to hammacher.com for marketing purposes. Hammacher Schlemmer does not use cookies
to store or collect personal information such as full names, addresses, or payment information.
Placing an Order Online
When you place an order online at hammacher.com, we request the information we need to complete
your order. This information includes your full name, billing address, shipping address, telephone
number, email address, and credit card number.
The information you provide will be used to process your order and improve your shopping
experience. Once you have placed an order with us, we will verify with your credit card
company that your credit card is valid and send you an email message that confirms your
order was successfully received. We will also send you an email once your order has been
shipped, or if it has been placed on backorder.
We will periodically send to your street or email address product news and updates
that you may find of interest. We NEVER share or sell our customers' email addresses or telephone
numbers for marketing purposes, but we do sometimes share other customer information with trusted
third parties.
How to Opt-out
If you do not wish to receive promotional postal and/or email updates from Hammacher Schlemmer,
or if you prefer that we not share your postal address with other merchants please:
- Email us at customerservice@hammacher.com, or
- Contact our Customer Service Department directly by calling 1-800-321-1484, or
- Write us at 9180 Le Saint Drive; Fairfield, Ohio 45014-5475
Please include your full name, street address, and email address with your correspondence,
and tell us how we should restrict use of your information.
Gift Messages
When you request a gift message with your order, we do not use the information contained in the
gift greetings that you fill out, except to execute the message as requested.
Tell A Friend
When you email a message to a friend from hammacher.com, you and your friend's email addresses
are both required. This ensures that your friend will know that we have sent the email message
at your request. Emails obtained for the Tell a Friend service are only used for this purpose,
and then discarded.
Catalog Requests & Email Updates
When you request a Hammacher Schlemmer catalog at hammacher.com or ask to receive email updates,
we request your name, address and email address in order to complete your request. We will respect
your privacy and use your information in the same way described above under
"Placing an Order Online".
Last updated September 1, 2007
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