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Customer Survey

We Want to Hear From You

If you have an issue that requires a response, please use our Contact Us form, send email to customerservice@hammacher.com, or call toll-free at 1-800-321-1484 seven days a week, 8:00 AM to Midnight E.S.T.


We appreciate any comments or suggestions that you may have.




  • Are you happy with your experience at Hammacher.com?

  • Why or Why Not?


  • How did you find out about Hammacher Schlemmer?

  • Did you have a specific item in mind when visiting the site today?

  • If yes, where did you see the specific item you are looking for today?

  • What is the most important feature you look for in a web store?

  • What is the most important attribute you look for in a web store?

  • What could we do to improve the site?


  • Please rate the following aspects of our web site: Shopping/Browsing

  • Please rate the following aspects of our web site: Checkout

  • Please rate the following aspects of our web site: Search Results

  • Please rate the following aspects of our web site: Merchandise Selection

  • Please rate the following aspects of our web site: Merchandise Organization

  • Please rate the following aspects of our web site: Merchandise Display

  • Please rate the following aspects of our web site: Ease of Finding Products

  • Please rate the following aspects of our web site: Ease of Finding Information

  • What is your overall opinion of our web site?

  • Why?


  • Was your last purchase from Hammacher Schlemmer?

  • Your Gender:

  • Your Age:

  • Any additional comments?



Contact Details (optional):

Name:

Email Address:

 

Phone Number:

 

 
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