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Accessibility at Hammacher Schlemmer
Hammacher Schlemmer's goal is to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Center.
Telecommunications Relay Services (TRS)
We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.
We also provide additional assistance for our customers with Visual Impairment or other disabilities. If you are visually impaired or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-800-395-7006 and asking for accessibility assistance.
Our Rather Famous Lifetime Guarantee
The products we offer are as unique as our name and our merchandise is backed by our Lifetime Guarantee of Satisfaction.
Independent Product Testing
The independent Hammacher Schlemmer Institute was created in 1984 to rigorously research, test and rate products to make the Best products available to our customers.
As an employee owned company, our customers are served by those with a vested interest in ensuring complete customer satisfaction.