At Hammacher Schlemmer we pride ourselves on superior customer service. In order to ensure your questions are answered and your comments are heard, we offer a simple process to contact us:
Contact Us: Online form to contact us
Phone: Call us Toll-Free 1-800-321-1484 to speak with a Hammacher Schlemmer associate for assistance Monday-Friday 8am - 1am EST and Saturday-Sunday 8am - 11pm EST
E-mail: Email Customer Service at email@example.com and we'll strive to reply within 24 hours.
9180 LeSaint Dr.
Fairfield, OH 45014
Our products are among the most unique, advanced, and unexpected in the world. If you have any questions about an item that you see on our website or in our catalog, either before or after you have made your purchase, it can almost always be answered by any one of our Technical Advisors.
Phone: Contact a Hammacher Schlemmer technical advisor by emailing firstname.lastname@example.org. An advisor will reach out to you within 24 business hours.
Accessibility at Hammacher Schlemmer
Hammacher Schlemmer's goal is to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Center.
Telecommunications Relay Services (TRS)
We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.
We also provide additional assistance for our customers with Visual Impairment or other disabilities. If you are visually impaired or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-800-395-7006 and asking for accessibility assistance.
Corporate Gifts & Incentives
The gift specialists in our Corporate Sales department can assist you in finding the ideal products to fit any project and budget.
Phone: Contact a Hammacher Schlemmer corporate sales associate by calling Toll-Free 1-866-714-0530.
Landmark New York Store
147 E. 57th Street
New York, NY 10022
(Hammacher Schlemmer New York Store Google Map Location)
(Hammacher Schlemmer New York Store Google Map Location Street View)
Since 1848, Hammacher Schlemmer has enjoyed a wealth of media coverage ranging from print publications to TV talk shows. If you are interested in promoting, demonstrating, blogging, or video taping any of our products, please contact one of our Public Relations Specialists to learn more and begin the process.
9307 N. Milwaukee Ave.
Niles, IL 60714
Vendors, Manufacturers and Inventors
We invite all inventors who have a product in hand to contact us. Hammacher Schlemmer will always listen to those dreamers, explorers and philosophers who wish to improve the world one idea at a time.