Contact Us

Customer Service

At Hammacher Schlemmer we pride ourselves on superior customer service. In order to ensure your questions are answered and your comments are heard, we offer a simple process to contact us.

  Phone:

800-321-1484
Monday-Friday 8am - 11pm and Saturday-Sunday 8am - 9pm EST.

  Email:

CustomerService@hammacher.com
We'll strive to reply within 24 hours.

 Address:

Hammacher Schlemmer
9180 LeSaint Dr.
Fairfield, OH 45014

Hammacher Rewards Customer Service

For inquiries regarding the Hammacher Rewards program please contact us by one of the following methods.

  Phone:

800-203-1405
Available 24/7

  Email:

RewardsCustomerService
@HammacherRewards.com

We typically respond to emails and inquiries within 24 hours.

 Address:

Hammacher Schlemmer Rewards
PO Box 290728
Wethersfield, CT 06129-0728

Landmark New York Store

Today, our landmark store in Midtown Manhattan serves an eclectic array more suited for the work of living well than of constructing well.

 Safe / Convenient Ways to Shop:

Toll Free: 800-421-9002
In Person: By appointment or Walk -in (appointments will take priority)
Curbside Delivery (Convenient contactless service)

  Phone:

800-421–9002
Monday - Saturday 10am - 6pm
Closed Sunday

  Email:

CustomerService@hammacher.com
We'll strive to reply within 24 hours.

 Address:

147 E. 57th Street
New York, NY 10022
(Between Lexington and Third Ave)
Open Mon - Sat 10am - 6pm, Closed Sunday
(Google Map Location)
(Google Map Street View)

 No eating or drinking allowed.
 Face masks are encouraged and appreciated.
Corporate Gifts & Incentives

The gift specialists in our Corporate Sales department can assist you in finding the ideal products to fit any project and budget.

  Phone:

1-800-321-1484

  Email:

CorporateOrders@hammacher.com

Product Help

Our products are among the most unique, advanced, and unexpected in the world. If you have any questions about an item that you see on our website or in our catalog, either before or after you have made your purchase, it can almost always be answered by any one of our Technical Advisors.

  Email:

Tech@hammacher.com
An advisor will reach out to you within 24 business hours.

Press Inquiries

Since 1848, Hammacher Schlemmer has enjoyed a wealth of media coverage ranging from print publications to TV talk shows. If you are interested in promoting, demonstrating, blogging, or video taping any of our products, please contact one of our Public Relations Specialists to learn more and begin the process.

  Email:

PR@hammacher.com

 Address:

Hammacher Schlemmer
9307 N. Milwaukee Ave.
Niles, IL 60714

Vendors, Manufacturers and Inventors

We invite all inventors who have a product in hand to contact us. Hammacher Schlemmer will always listen to those dreamers, explorers and philosophers who wish to improve the world one idea at a time.

  Email:

Buyer@hammacher.com

Accessibility at Hammacher Schlemmer

Hammacher Schlemmer's goal is to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Center.

Telecommunications Relay Services (TRS)

We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.

We also provide additional assistance for our customers with Visual Impairment or other disabilities. If you are visually impaired or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-800-395-7006 and asking for accessibility assistance.