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The Hammacher Schlemmer Lifetime Guarantee
Our merchandise is guaranteed for life.
Items that we sell are guaranteed for their normal life under standard non-commercial use. Should any product fail to meet your expectations, we will replace it or refund the cost of the item less shipping and service fees. Returns older than one year will be credited in form of a gift certificate.
We know you have a choice, thank you for choosing Hammacher Schlemmer.
Our Rather Famous Lifetime Guarantee
The products we offer are as unique as our name and our merchandise is backed by our Lifetime Guarantee of Satisfaction.
Independent Product Testing
The independent Hammacher Schlemmer Institute was created in 1984 to rigorously research, test and rate products to make the Best products available to our customers.
As an employee owned company, our customers are served by those with a vested interest in ensuring complete customer satisfaction.