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Order Status & Shipping Information
Online order tracking is available for orders placed through the Hammacher Schlemmer website, phone, and mail. Please enter your Order Number and Billing Zip Code or Postal Code below.
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Attention Canadian Customers: You can track your package by calling customer service at 1-800-395-7006 Monday - Friday 7:30 AM - 11 PM EST and Saturday - Sunday 7:30 AM - 8 PM EST.
About Your Order
Information about your order is available online 24 hours after the order is placed.
You may also call Customer Service at 1-800-321-1484 to inquire about your order.
Our Rather Famous Lifetime Guarantee
The products we offer are as unique as our name and our merchandise is backed by our Lifetime Guarantee of Satisfaction.
The independent Hammacher Schlemmer Institute was created in 1983 to rigorously research, test and rate products to make the Best products available to our customers.
As an employee owned company, our customers are served by those with a vested interest in ensuring complete customer satisfaction.